This Hosting & Data Use Agreement (“Agreement”) is between CKGackowski LTD (“we”, “us”, “our”) and the Client (“you”, “your”) for hosting services provided in connection with websites we have developed.
By using our hosting services, you agree to this Agreement in addition to our general Terms & Conditions.
You must not use our hosting to store, transmit, or link to:
Illegal content under UK law.
Copyrighted material without permission.
Content promoting hate, violence, discrimination, or abuse.
You must not:
Send unsolicited bulk email (spam).
Run scripts or applications that excessively consume server resources.
Attempt to gain unauthorised access to systems or networks.
You are responsible for maintaining strong passwords and updating software where you have admin access.
We are not liable for breaches caused by weak credentials or unpatched third-party software.
We may suspend or terminate hosting without notice if you breach this AUP.
You are solely responsible for all content uploaded, hosted, or transmitted through your website.
We do not actively monitor content, but if we become aware of illegal, infringing, or prohibited materials, we may remove such content and terminate hosting immediately without notice or refund.
We accept no liability for any claims, damages, or losses arising from your content or its use.
We provide hosting for websites built by us, on servers managed by reputable third-party providers.
We target 99.5% monthly uptime. Downtime may occur due to:
Scheduled maintenance (we will provide at least 24 hours’ notice where possible).
Issues outside our control, including third-party provider outages.
Free weekly automatic backups are provided for the first 6 months of hosting.
After 6 months, backups can be provided on request for a flat fee.
Backups are intended for disaster recovery only; we cannot guarantee against data loss.
We aim to respond to hosting support requests within 1 business day during working hours.
We are not responsible for:
Loss of business, revenue, or data due to downtime or third-party failures.
Cyberattacks, malware, or data breaches beyond our reasonable control.
You are the Data Controller of any personal data collected via your website.
We act as a Data Processor only for hosting and maintenance purposes.
We will only process personal data:
As necessary to provide hosting and related services.
According to your written instructions or as required by law.
We will take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or damage.
We use third-party hosting providers to store and process data. We ensure they meet GDPR compliance requirements.
In the event of a confirmed data breach affecting your hosted site, we will notify you without undue delay.
Upon termination of hosting, we will delete or anonymise stored data after 30 days, unless otherwise required by law.
You may cancel hosting at any time with 1 month’s written notice.
We may terminate hosting:
Immediately and without refund for breaches of the AUP or illegal activity.
With 1 month’s notice for any other reason, including non-payment or technical constraints.
This Agreement is governed by the laws of the United Kingdom, and disputes will be resolved in the UK courts.