These Terms & Conditions (“Terms”) apply to all services provided by CKGackowski LTD (“we”, “us”, “our”), trading as CKGackowski LTD, registered in London, United Kingdom (Company No. [insert if applicable]).
By engaging our services, you (“the Client”) agree to be bound by these Terms.
Email: charlie@gackowski.co.uk
Telephone: +44 (0) 7480218386
Registered Address: HP5 2PP, Chesham, London, United Kingdom
We offer the following services:
Bespoke web design (UI/UX)
Web development & responsive builds
SEO optimisation
Server configuration
Website fixes, updates & maintenance
Custom WordPress plugins
Tracking & analytics setup
Website migration
Email marketing templates
General web-related consultancy
Website hosting (available only for sites we have built)
4.1 Hosting services are offered for websites we have developed, on a monthly or annual subscription.
4.2 We use third-party server providers and therefore cannot guarantee uninterrupted service or uptime. We will make reasonable efforts to maintain service availability but are not liable for outages caused by third-party providers.
4.3 Weekly automatic backups are provided for the first 6 months of hosting at no additional cost. After this period, backups can be requested for a fixed fee.
4.4 We are not responsible for loss of data due to:
Client negligence (e.g., weak passwords, failure to update plugins)
Third-party failures or cyberattacks outside our control
5.1 For new clients, a 25% deposit is required upfront for design and development projects, applicable to the first 3 projects only.
5.2 Invoices must be paid within 14 days from the date of issue.
5.3 A payment reminder will be sent after 21 days.
5.4 Late fees of 2% per month will apply starting from day 35 after the invoice date.
5.5 We reserve the right to suspend services, including hosting, for overdue accounts.
6.1 Deposits are non-refundable if the Client cancels the project.
6.2 No refunds are offered for digital products or hosting fees.
6.3 If a Client cancels mid-project, payment for work completed up to the cancellation date remains due in full.
7.1 All code, designs, and related materials remain our property until full payment is received.
7.2 Upon full payment, the Client is granted exclusive rights to the completed design and site, except for generic code snippets that may be reused in other projects.
7.3 We retain the right to showcase the project in our portfolio unless otherwise agreed in writing.
8.1 Services are provided “as is” without any warranty of uninterrupted operation.
8.2 We are not liable for:
Loss of business, revenue, or data due to downtime or cyber incidents beyond our control
Failures of third-party software, plugins, APIs, or hosting providers
Security breaches caused by Client negligence
8.3 Our liability for any claim related to our services is limited to the amount paid by the Client for that service.
9.1 We may terminate work or hosting if the Client breaches these Terms or fails to make payments.
9.2 We will provide 1 month’s notice before terminating hosting or maintenance services unless the breach is severe.
These Terms are governed by the laws of the United Kingdom.
Any disputes will be resolved exclusively in the courts of the United Kingdom.
By commissioning our services, the Client confirms they have read, understood, and agreed to these Terms & Conditions.